ProgramsResource Definitions
The Consultant - JITI - Conflict Management Issues
Trainer Resource ID: 3343

The Consultant - JITI - Conflict Management Issues

Conflict Management Video Situations

Solve workplace problems, fast! Management Coach (Conflict Management) is performance support for managers and front-line supervisors. In 5-minutes or less, managers learn how to solve 80% of workplace problems such as conflict, personal issues, and employee performance. This mobile video performance support tool helps managers and supervisors by telling them: what to say and how to say it.

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Additional Information

Solutions to everyday issues and problems in the workplace. Learn how to deal with tough people problems in less than 5-minutes.

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Categories & Details

Topics

Competencies

  • Developing Core Leadership Skills

Learning Objectives

  • Conflict Management Module includes the following scenarios:
  • Employee Who’s Too Aggressive
  • Employee Who Engages in Harmful Gossip
  • Employee Complains to Others, Not Manager
  • Dealing with Anger at Lower-Than-Expected Raise
  • Resolving Conflict
  • Employee Doesn’t Interact Well with Others

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