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Video Summary ID:405
Johnny the Bagger® - Final Thought
Category: Personal Performance
Topics: Customer Service, Dealing with Change, Effective Communication, Motivation, Professionalism
Video Program (ILT) ID:589
Whale Done!™ in Action
Category: Leadership
Topics: Effective Leadership, Effective Communication, Customer Service, Professionalism, Sales & Selling
Video Vignettes ID:115
Where Are the Drop Cloths?
Category: Personal Performance
Topics: Customer Service, Effective Communication
Video Vignettes ID:43
The Customer Who Got Up on the Wrong Side of the Bed (from Bad Apples™)
Category: Personal Performance
Topics: Effective Communication, Dealing with Change, Customer Service, Professionalism
Meeting Openers ID:506
Service from the Heart
Category: Personal Performance
Topics: Customer Service, Dealing with Change, Motivation, Professionalism
Meeting Openers ID:491
SMART-START™ Customer Service: Think Like a Customer
Category: Personal Performance
Topics: Customer Service, Effective Communication, Professionalism