Programs Resource Definitions

Smart Leadership: Tackling Poor Performance™ (eLearning Signature)

Signature Course ID: 2236

Smart Leadership: Tackling Poor Performance™ (eLearning Signature)

Leading Through Performance Issues

As a leader, you’ve definitely dealt with someone who has a bad attitude! Attitudes can cause some of the most challenging situations in just about any relationship. Just being around someone who complains, whines or simply doesn’t say anything can cause you to feel frustrated, angry, or even helpless. The good news is there is a process for tackling this poor performance!

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Smart Leadership: Tackling Poor Performance™

eLearning Course

Smart Leadership: Tackling Poor Performance™

Additional Information

The course will walk you through various scenarios, which demonstrate negativity issues and how to deal with them to improve your team results.

More From the Series: ATTITUDE!™ - Resolving Difficult Situations in the Workplace

Related Programs & Training Ideas

Categories & Details

Leadership
Personal Performance
Type: Signature Course
Audience: Managers / Supervisors
Level: Foundational
Seat Time: 35 Minutes

Also Available as

Topics

Competencies

Creating a Collaborative Environment
Developing Critical Work Skills
Leading and Managing for Peak Performance

Learning Objectives

Understand how negativity impacts relationships and performance.
Assess a challenging situation and determine an appropriate strategy.
Utilize a 5-step process for tackling difficult attitudes.
Identify the reason(s) for someone’s poor performance.
Develop potential solutions for resolving a problem.
Manage conflict with confidence, resulting in a positive outcome.

Interactivity

Audible Narration
Linear Navigation
Integrated Video
Interactions and Activities
Pre-Assessment
Post-Assessment

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