TrainingBriefs® The No…No…No! Boss

TrainingBriefs® Course ID: 2141

TrainingBriefs® The No…No…No! Boss

Working Through a Boss' Bad Attitude

One of the first things we have to do when dealing with a bad attitude is decide whether it's worth our time… especially if it's somebody you have to interact with every day... including a manager, supervisor or boss.

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TrainingBriefs® The No…No…No! Boss

eLearning Course

TrainingBriefs® The No…No…No! Boss

Additional Information

Bad attitudes in the workplace can deteriorate morale, lower productivity, and ultimately increase costs. It doesn’t take much for a co-worker, manager, or customer to feel the negative effects from someone with a bad attitude.

More From the Series: ATTITUDE!™ - Resolving Difficult Situations in the Workplace

Related Programs & Training Ideas

Categories & Details

Leadership
Personal Performance
Type: TrainingBriefs® Course
Audience: Employees / Staff
Level: Intermediate
Seat Time: 8 Minutes

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Topics

Competencies

Creating a Collaborative Environment
Developing Critical Work Skills

Learning Objectives

Understand how negativity impacts relationships and performance.
Assess a challenging situation and determine an appropriate strategy.
Utilize emotional intelligence & a 5-step process for dealing with difficult people.

Interactivity

Audible Narration
Integrated Video
Interactions and Activities
Post-Assessment

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