Managing Discipline: Starting a Respectful Conversation™

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Signature Course ID: 3379

Managing Discipline: Starting a Respectful Conversation™

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Effectively Navigate Discipline Conversations at Work

Discipline conversations are high-risk moments, but when handled correctly, progressive discipline serves as a vital framework for behavior change, leadership effectiveness, and healthy workplace culture. This course equips managers and supervisors with a fair, step-based approach to handling conduct and performance issues while minimizing legal and compliance risks.

Additional Information

Progressive discipline is a structured, step-based approach to addressing employee performance or conduct issues. Instead of jumping straight to termination, it gives the employee clear feedback, an opportunity to improve, and escalating consequences if behavior doesn’t change. At its core, it typically follows a sequence like:

  • Verbal warning (coaching conversation)
  • Written warning
  • Final warning or suspension
  • Termination (if no improvement)

It’s important to understand that progressive discipline is not just a punishment system. It’s a behavior-change framework grounded in fairness, documentation, and consistency.

 

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Categories & Details

Competencies

  • Developing Core Leadership Skills
  • Ensuring Professional & Compliant Behavior

Learning Objectives

  • Apply the steps of progressive discipline to address performance and conduct issues fairly and consistently.
  • Write objective, defensible documentation that establishes clear expectations and reduces legal risk.
  • Identify key scenarios requiring HR consultation to ensure compliance with laws and company policies.

Interactivity

  • Audible Narration
  • Branching
  • Interactions and Activities
  • Post-Assessment
  • Downloadable Policy
  • Downloadable Job Aid

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