Additional Information
In any organization, hiring the right people for the right job is a challenge. Successfully meeting that challenge helps organizations keep turnover down and productivity high. This course is designed to educate you on how to make the right hiring decisions by using a structured, behavior-based interviewing system. This interviewing strategy is behavioral because of its emphasis on gaining specific examples of what a person has done in order to help predict what that person will do. It’s based on the premise that behavior is predictable. People tend to perform in the future in the way that they performed in the past. Although this is a commonsense approach to interviewing, it is not necessarily easy to do. In order to use this technique well, you must go beyond first impressions, stereotypes, and personal theories about people. Then, you will be able to apply the behavioral approach and make your assessments by using “more than a gut feeling.”