Avoiding the Scam!
Understanding Your Role in Cybersecurity™

Real World Cybersecurity Situations & Awareness

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How well-protected are you against cyber threats?

In day-to-day work, the greatest vulnerability isn't in our systems - it's in ourselves. Every day, unsuspecting actions - like opening a malicious email or sharing passwords enable scammers to exploit our human nature and wreak havoc on organizations worldwide.

"Avoiding the Scam™" isn't just another training program, it's your team's shield against the evolving threats that lurk in every inbox and hyperlink.

How can employees avoid falling for scams like email phishing?

Scammers can use technology to create a false sense of urgency and trust, deceiving people into giving away confidential information. The key to preventing being scammed is to always verify the legitimacy of urgent requests, especially those concerning confidential information, and to refrain from sharing sensitive data without proper authorization.

Better Act Fast

Summary: Jenny receives a deceptive email urgently asking her to share confidential employee information. Believing she is assisting with a legitimate acquisition, she provides the requested data. The result is a successful breach of sensitive information.

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How does the company fall victim to a bad bank transfer?

Skipping procedures and sharing access information resulted in a DDoS attack and successful transfer of over a million dollars. This emphasized the importance of following organizational processes to prevent such incidents in the future.

One Bad Transfer

Summary:  During a busy day of wire transfers and emails, an employee's rushed a bank transfer. The result is  a million-dollar security breach. The cause: ignored protocols, phishing, and shared logins.

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How fraudsters manipulate employees into changing banking information?

Scammers can pose as legitimate companies and slightly alter email addresses to deceive and exploit businesses for financial gain. It's crucial for businesses to follow proper procedures and confirm any account changes or requests through secure channels to prevent falling victim to scams.

They Needed My Help

Summary: Using public data, a fraudster impersonates a firm and tricks a vendor into changing payment details, leading to diverted funds. The vendor later recognizes the scam and regrets not verifying the changes properly.

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Scenarios Covered In This Program

  • Email Phishing: Recognize and avoid deceptive emails that aim to steal sensitive data.
  • Password Sharing: Understand the risks and prevent unauthorized access due to shared credentials.
  • Wire Transfer Frauds: Identify and thwart attempts to manipulate employees into making false payments.
  • Unauthorized Account Changes: Learn to verify and secure processes against fraudulent account modification requests.
  • Malware Infection: Learn to prevent and respond to malware threats that can cripple an organization's systems.

Key Benefits for Trainees

  • Fraud detection: Skills to detect and respond to fraudulent financial requests, particularly in high-pressure situations.
  • Security Best Practices: Knowledge of best practices for password management and data security to prevent unauthorized access.
  • Policy Enforcement: Understanding the importance of adhering to company policies regarding account changes and information sharing.
  • Malware Prevention: Insights into identifying and avoiding malware risks, including safe browsing and email habits.
  • Resilience to Pressure: Skills to remain calm and adhere to security protocols even under pressure, which is often used by scammers to rush decisions.
  • Technical Acumen: A deeper understanding of technical aspects of cybersecurity, enabling trainees to identify and mitigate technical vulnerabilities.

Competencies Covered

  • Phishing Detection: Ability to identify phishing emails and understand common phishing tactics
  • Password Security: Knowledge of how to create and manage secure passwords, and the importance of keeping them confidential.
  • Authentication Skills: Ability to authenticate requests for information or financial transactions.
  • Breach Reporting: Identifying and reporting potential security breaches.
  • Procedural Adherence: Commitment to following the organization's cybersecurity policies and procedures.
  • Email Security: Ability to distinguish between legitimate and spoofed emails, recognizing subtle differences that indicate potential fraud.
  • Resilience to Cyber Threats: Recognition of cyber threats through informed behavior and a proactive approach to cybersecurity.

Frequently Asked Questions

How can a phishing email in the workplace be identified?

Unfamiliar senders, urgent requests, and suspicious links or attachments should be looked at as suspect.

What should I do if a colleague asks for my login information to complete a task quickly?

Never share your login information. Offer to help or direct them to proper channels.

How can I verify the authenticity of a vendor's request to change banking information?

Contact the vendor using a known number or email, and follow your organization's verification procedures.

How should I respond to a potential DDoS attack notification?

Notify IT immediately and avoid making further transactions until it's resolved (wait for confirmation from your IT staff).

What should I do if I receive an email from a colleague asking for wire transfers while they are away?

Verify the email's authenticity by contacting the colleague directly and follow company procedures and protocols.

What are the signs that my computer might be infected with malware?

Slow performance, unexpected pop-ups, and frequent crashes can be signs of malware. If you suspect an infection, disconnect from the network and contact IT immediately.

What should I do if I suspect a data leak within the company?

Follow your policy and procedures. Immediately report your suspicions to your supervisor or the IT department. Do not attempt to investigate on your own, as this could lead to further exposure.

Are the scenarios in the program based on real-life cyber attacks?

Yes, the scenarios are based on real-life cases and are regularly updated to reflect the latest methods used by cybercriminals, providing trainees with relevant and practical experience.

How can an email address variation that indicates spoofing be detected?

The email address should be closely examined for slight variations, such as additional letters or different domain names. If in doubt, follow your policy or procedures on handling strange emails.

What if I don't have a training program for managing cybersecurity threats?

Here are some of the risks that may arise:

  • Financial Loss: Cyber attacks can result in significant financial losses due to fraud, theft, and damage control costs.
  • Data Breaches: Without awareness, employees might inadvertently fall prey to phishing scams, leading to data breaches.
  • Legal Consequences: There may be legal repercussions if sensitive data is compromised, especially if it violates data protection regulations.
  • Intellectual Property Theft: Without proper training, employees might not protect trade secrets effectively, leading to intellectual property theft.
  • Increased Recovery Costs: Responding to and recovering from a cyber attack is costly and time-consuming.
  • Reputational Damage: A successful cyber attack can damage the organization's reputation, leading to loss of trust from customers.
what will happen

Program Options & Available Formats


Streaming Video

Interactive eLearning


Library License

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Video Length: 20 Minutes
Program Option: 2-Hour Instructor-Led Sessions


Leader's Guide, Self-Study Guide, Assessment, Workshop Presentation


English, Spanish, Portuguese, German, French, Chinese


Employees, Team Leaders, Managers


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