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Peer Today, Boss Tomorrow™
Action Steps for Success

Developing Core Leadership Skills

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The transition from peer to manager is intimidating!

Making the actual transition from being a peer to supervisor/manager/leader - going from being a co-worker to being the boss - can be one of the hardest and most challenging things you’ll ever do in your career. Everything changes - your role, your tasks, your relationships, and your accountabilities. And your new leadership role may leave you feeling overwhelmed, alone, maybe even a little panicky and wondering if you did the right thing by accepting the promotion.

Peer Today, Boss Tomorrow helps new leaders successfully transition from peer to manager. This new leadership training video program outlines easy-to-understand strategies that will help new managers, supervisors and leaders master the often treacherous waters of leadership.

New Leaders Have New Responsibilities...

In the past, companies thought it was important for managers and supervisors to know every aspect of the work that they managed. That was usually the reason that an employee was promoted in the first place - they had excellent technical or functional knowledge.

Today, that has changed. A supervisor/manager now must provide more than excellent technical knowledge; they must provide daily management oversight and also provide leadership that goes beyond job knowledge.

A manager/supervisor’s role is to help others be successful. That’s what you’re getting paid to do. And you’re in a unique position to do that because you’re closest to the front-line people who are involved with delivering a product or service to the client. So, it’s imperative for you to accept your role and take actions to affect what is delivered to the client.

How can I navigate the change from being a peer to becoming a boss?

The first step is to accept your new position. Communicate effectively with your team and set clear expectations. Be open to feedback and be transparent about past mistakes, as this can foster understanding and trust among team members.

Accept Your New Role

Summary: A new manager encounters resistance to new policies from employees. The manager deals with the difficult situation by communicating openly and maintaining empathy and respect.

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What is the hardest part about managing others?

Active listening, and being consistent, is essential for managing friends and colleagues. It's important to keep a record of discussions for any potential disciplinary measures.

Communicate

Summary: A manager approaches an employee about attendance issues due to outside work commitments. The manager sets clear expectations and emphasizes the importance of adhering to company policies.

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Can you take action when faced with challenges in a new management role?

Taking initiative and implementing plans effectively are keys to being a successful manager. Despite challenges and fears, it's important to move forward and handle obstacles without getting deterred.

Take Action

Summary: A new manager admits to a mistake and outlines new projects for the team. Some team members express concern, but the manager reassures them and provides support. The team becomes motivated to take on the new projects.

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Steps to Nailing a New Leadership Role (CHEATSHEET)

  1. Come to grips with the fact that your accountabilities and your work relationships have changed because of your promotion. You’re no longer one of “us” - you’re one of “them” - you’re management. You have transitioned from being a peer to being a manager.
  2. Set clear boundaries. Your employees know you only in the role of peer; now they need to know what it’s going to be like working with you in the role of the boss. They want to know what you can and can’t do and what you will and won’t share with them. So, you’ll need to start to define your new relationship by setting clear boundaries early on with your employees that let them know what’s non-negotiable when you’re working together.
  3. Communication is a vital. Everything you do requires you to communicate with others all the time. You can see that your employees’ success and, ultimately, the organization’s success can depend greatly on the effectiveness of a supervisor’s communication skills.
  4. Getting results. This requires you to take action, even if the path forward seems unclear, the direction you’ve been given is ambiguous, you don’t have all the information you need or you have a lot on your plate already.

Scenarios Covered

  • Acknowledgement of New Role: Movement from being part of the team to joining the ranks of management.
  • Setting Clear Boundaries: Clarifying the limits of your new role, delineating what is permissible and what information remains confidential.
  • Effective Communication: The success of your employees hinges on a supervisor's ability to communicate proficiently.
  • Getting Results: Taking action, even if the path forward seems unclear.
scenarios
scenarios

Key Benefits for Trainees

  • Practical Action Plans: The program provides actionable strategies that new managers can implement immediately.
  • Leadership Development: Trainees will learn how to step into their new roles with confidence and effectively lead their teams.
  • Conflict Resolution Techniques: Trainees will have strategies for resolving conflicts, turning challenging situations into opportunities for growth.
  • Decision-Making Abilities: This program will empower trainees to make informed decisions and take decisive action when necessary.
  • Enhanced Communication: Trainees will learn how to communicate effectively in tense situations.
  • Adaptability to Change: The program prepares managers to navigate the challenges of a dynamic work environment.

Competencies Covered

  • Strategic Thinking: Trainees will learn to plan effectively for the long-term success of their team and organization.
  • Effective Communication: The program emphasizes the importance of clear, concise, and empathetic communication in a leadership role.
  • Conflict Management: Trainees will acquire skills to navigate and resolve conflicts, ensuring a harmonious work environment.
  • Decision-Making: This training will enhance the ability to make informed and timely decisions that align with organizational goals.
  • Change Management: Trainees will be prepared to lead their teams through change, minimizing disruption and maximizing adaptation.
  • Team Building: Participants will learn strategies for creating a strong, cohesive team that works well together towards common goals.
competences

Frequently Asked Questions

What are clear boundaries, and why are they essential in a managerial role?

Clear boundaries are defined limits that distinguish professional relationships from personal ones. They are essential to maintain respect, avoid favoritism, and ensure consistent and fair treatment of all team members.

How should you handle a situation where a former peer expects special treatment?

Address the situation directly by reinforcing the importance of fairness and consistency. Explain that while personal relationships are valued, professional standards and expectations must be upheld for everyone equally.

How can you ensure that your communication is well-received by your team?

Be transparent, approachable, and empathetic. Tailor your communication style to fit the needs of different team members and encourage open dialogue.

Why is taking action an important step in becoming an effective manager?

It demonstrates your commitment to your new role and shows your team that you are proactive and capable of making decisions. It helps in building trust and credibility as a leader.

What strategies can you use to resolve conflicts within your team?

Use strategies such as active listening, understanding the perspectives of all parties involved, facilitating open communication, and finding mutually acceptable solutions.

How do you handle a situation where a conflict involves a close friend who now reports to you?

Address the conflict professionally by treating your friend as you would any other team member. Focus on the issue at hand, remain objective, and ensure that your actions are fair and in line with company policies.

How should I address resistance to new policies or changes?

Explain the reasons behind changes, involve the team in the transition process, and be patient - yet firm - in enforcing new policies.

What should I do if I make a mistake as a new manager?

Own up to your mistakes, learn from them, and move forward with solutions to prevent similar issues in the future.

How can I inspire my team to embrace change and new challenges?

Communicate the benefits of change, provide support and resources during the transition, and recognize and reward adaptability and innovation.

What strategies are covered in the program?

The "Peer Today, Boss Tomorrow™" training program covers four key strategies: accepting your new role, setting clear boundaries, communicating effectively, and taking action.

How do I motivate my team to achieve their goals?

Align individual goals with team objectives, recognize achievements, and create an environment that encourages personal and professional growth.

How can I ensure fairness in task delegation among my team?

Understand each member's strengths and workload, communicate the rationale behind task assignments, and remain open to adjustments based on feedback.

What should I do if there's a conflict of interest involving a friend on my team?

Address the situation objectively, remove yourself from decision-making if necessary, and follow organizational policies to resolve the conflict.

What if I don't have a training program for transitioning from peer to manager?

Here are some of the risks that may arise:

  • Lack of Authority: Struggling to establish your authority among former peers.
  • Blurring Boundaries: Difficulty setting clear professional boundaries with colleagues who were once friends.
  • Communication Issues: Ineffective communication, leading to misunderstandings and misalignment within your team.
  • Favoritism Perception: Accusations of favoritism or bias, undermining team trust.
  • Stress and Burnout: Increased personal stress and potential burnout from handling managerial responsibilities without proper guidance.
  • Slow Career Advancement: Slower career progression due to lack of effective leadership skills and poor team performance.
what will happen

Program Options & Available Formats

FORMATS

Streaming Video

Interactive eLearning

USB Key

Library License

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RUNTIME

Video Length: 23 Minutes
Program Option: 2-Hour Instructor-Led Sessions

MATERIALS INCLUDED

Leader's Guide, Self-Study Guide, Workshop Presentation, Workplace Violence Prevention Plan

LANGUAGES

English, Spanish, French, Portuguese, German, Czech, Chinese, Polish, Turkish

TARGET AUDIENCE

Managers & Supervisors, Human Resource Professionals, Supervisors, Team Leads

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