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Cultural competency is having the ability to recognize and respond to our similarities and differences - and make better decisions based on that understanding.
Embracing Cultural Competency in Healthcare
The workplace is much more diverse. So your employees, managers and executive team need to know it’s important that they use cultural competency skills to interact and communicate respectfully with patients and their families. The bottom line: By better understanding your patients, YOU can make a world of difference in their lives and within your organization.
Cultural competency is having the ability to recognize and respond to our similarities and differences - and make better decisions based on that understanding.