Discussion Card: Multicultural Customer Service
Discussion Cards ID: 2110

Discussion Card: Multicultural Customer Service

Making the Most of Customer Service

Are assumptions about a customer based on language, accent and culture impacting communication and customer service? These easy-to-use cards provide a simple model (C.U.S.T.O.M.E.R.) along with thought-provoking questions on serving multicultural customers. These cards are great for a quick training reminder, reinforcement or as a conversation generator.

Buying Options

Pack of 25 $19.95

These laminated cards are sturdy and printed in eye-catching colors.

Packs: 

Pack of 50 $34.95

These laminated cards are sturdy and printed in eye-catching colors.

Packs: 

Pack of 100 $59.95

These laminated cards are sturdy and printed in eye-catching colors.

Packs: 

Additional Information

These thought-provoking cards are great discussion generators! They can be used to trigger conversation inside and outside of the training room and serve as perfect just-in-time performance management tools. Note: Printed cards (size of business cards) can also be purchased in sets of 25, 50 and 100. These laminated cards are sturdy and printed in eye-catching colors. Card packs start at $19.95 (25 cards). Email clientservices@sollah.com to order.

Related Programs & Training Ideas

Category & Details

Competencies

  • Creating Customer Loyalty
  • Understanding Diversity
  • Fostering Inclusion, Equity & Belonging

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