Got Sales?® Cross-Selling and Up-Selling
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eLearning Course

Got Sales?® Cross-Selling and Up-Selling

Successful Cross-Selling and Up-Selling

Cross- and up-selling offers customers additional value by exposing them to solutions they might never have considered. They are both key to the selling process. By the end of this module, you will be able to identify the difference between cross-selling and up-selling, their importance and their techniques.

Learning Path & Details

Competencies

  • Sales Performance
  • Sales Training

Learning Objectives

  • Identify the difference between cross-selling and up-selling
  • Identify the importance of cross selling and up-selling
  • Identify the techniques for cross-selling and up-selling

Interactivity

  • Audible Narration
  • Linear Navigation
  • Interactions and Activities
  • Pre-Assessment
  • Post-Assessment
  • Audio Conversations

Buying Options

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The course will be packaged for use in YOUR OWN LMS. Course pricing is based on the total number of learners for the chosen license period (1-3 years). There are volume as well as multi-year discounts available.
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eLearning - Client Hosted $14.00 (Minimum 100 learners)

The course will be packaged for use in YOUR OWN LMS. Course pricing is based on the total number of learners for the chosen license period (1-3 years). There are volume as well as multi-year discounts available.
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eLearning - Sollah Hosted $16.95 (Minimum 100 learners)

The course will be uploaded to TRAININGFLOW™. Course pricing is based on the total number of learners for the chosen license period (1-3 years). There are volume as well as multi-year discounts available.
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Training Files (1)

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eLearning CourseEnglishPreview

Additional Information

Cross- and up-selling offers customers additional value by exposing them to solutions they might never have considered. They are both key to the selling process. By the end of this module, you will be able to identify the difference between cross-selling and up-selling, their importance and their techniques. Cross-selling and up-selling are important to maintaining customer satisfaction and building customer loyalty. They can also boost revenue, helping the business prosper.

Trainer Comments: Cross-selling and up-selling are important to maintaining customer satisfaction and building customer loyalty. They can also boost your dealer’s revenue, helping the business prosper.


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