Got Sales?® Cross-Selling and Up-Selling
LearningBytes® Course ID: 1663

Got Sales?® Cross-Selling and Up-Selling

Successful Cross-Selling and Up-Selling

Cross- and up-selling offers customers additional value by exposing them to solutions they might never have considered. They are both key to the selling process. By the end of this module, you will be able to identify the difference between cross-selling and up-selling, their importance and their techniques.

Buying Options

eLearning - Sollah Hosted $16.95 (Minimum 100 learners)

The course will be uploaded to Sollah's LMS for easy learner and admin access. Course pricing is based on the total number of learners. Volume and multi-year discounts available.

eLearning - Client Hosted $14.00 (Minimum 100 learners)

The course will be packaged and delivered for use on your LMS. Course pricing is based on the total number of learners. Volume and multi-year discounts available.

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Please contact us using this form. We'll answer your questions and provide a timely quotation. Course pricing is based on the total number of learners. Volume and multi-year discounts available.

Additional Information

Cross- and up-selling offers customers additional value by exposing them to solutions they might never have considered. They are both key to the selling process. By the end of this module, you will be able to identify the difference between cross-selling and up-selling, their importance and their techniques. Cross-selling and up-selling are important to maintaining customer satisfaction and building customer loyalty. They can also boost revenue, helping the business prosper.

Cross-selling and up-selling are important to maintaining customer satisfaction and building customer loyalty. They can also boost your dealer’s revenue, helping the business prosper.

Related Programs & Training Ideas

Category & Details

Competencies

  • Sales Performance
  • Sales Training

Learning Objectives

  • Identify the difference between cross-selling and up-selling
  • Identify the importance of cross selling and up-selling
  • Identify the techniques for cross-selling and up-selling

Interactivity

  • Audible Narration
  • Branching
  • Interactions and Activities
  • Post-Assessment
  • Audio Conversations

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