TrainingBytes® ID: 2750

TrainingBytes® Looking Over My Shoulder

Resolving Personal Conflict

A conflict with a co-worker can be one of the most frustrating things we have to deal with. I used to try to avoid people I didn't get along with, and just hope they got transferred out of the department. But the truth is that costs the department and the organization big time. It's one of those "everybody loses and everybody is miserable" approaches.

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When you've got issues with a co-worker, sit down and talk about it. It might take some time, but if you use the three steps I've been talking about - everybody tells it like they see it, get everything on the table, and focus on the future - you can almost always find a way to change that conflict into a productive collaboration.

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  • Creating a Collaborative Environment

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