TrainingBriefs® Communication Tools
Effective Communication
New Micro-Learning! Let’s face it, leaders can never have enough communication skills to deal with all of the situations that come their way in the workplace. By the end of this module, you will be able to identify coaching and problem-solving questions to help employees develop greater competence and confidence.
Learning Path & Details
- Leadership
- Type: eLearning - TrainingBriefs®
- Audience: Managers / Supervisors
- Level: Foundational
- Seat Time: 6 Minutes
- Available As: Hosted eLearning, eLearning
Suggested Industry Usage
Competencies
- Developing Core Leadership Skills
- Leading and Managing for Peak Performance
Learning Objectives
- Identify coaching and problem-solving questions to help employees develop greater competence and confidence.
- Understand key communication skills you can use to guide an employee to take positive steps.
Interactivity
- Audible Narration
- Integrated Video
- Interactions and Activities
- Post-Assessment
Buying Options
Training Files (1)
| Type | Time/Pages | Language | ||
|---|---|---|---|---|
| eLearning Course | – | English | Demo |
Additional Information
New Micro-Learning! Let’s face it, leaders can never have enough communication skills to deal with all of the situations that come their way in the workplace. By the end of this module, you will be able to identify coaching and problem-solving questions to help employees develop greater competence and confidence.
Coaching questions help the employee develop the competence and confidence to solve the problem. Problem-solving questions, on the other hand, keep the ball in your court; while you guide the employee to do what you think needs doing.
Coaching questions help the employee develop the competence and confidence to solve the problem. Problem-solving questions, on the other hand, keep the ball in your court; while you guide the employee to do what you think needs doing.
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