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TrainingBriefs® Serving the Customer
TrainingBriefs® Course ID: 2254

TrainingBriefs® Serving the Customer

Getting Customers to Come Back

Good customer service is the lifeblood of any business. You can offer promotions and slash prices to bring in as many new customers as you want, but unless you can get some of those customers to come back, your business won't be profitable for long.

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TrainingBriefs® Serving the Customer
eLearning Course

TrainingBriefs® Serving the Customer

eLearning File

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Additional Information

Good customer service is all about bringing customers back. And about sending them away happy - happy enough to pass positive feedback about your business along to others, who may then try the product or service you offer for themselves and in their turn become repeat customers.

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Topics

Competencies

  • Creating Customer Loyalty

Interactivity

  • Audible Narration
  • Integrated Video
  • Interactions and Activities
  • Post-Assessment

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