Customer Service Is...™

Simple Customer Service Concepts That Work

What is customer service... really? What does it look like? Why is it important? This thought-provoking, powerful short video uses impactful imagery, video and music to encourage discussion on the importance of serving customers - inside or outside of your organization.

Learning Path & Details


  • Building Customer Loyalty
  • Developing High-Performing Work Habits

Buying Options

Library License

You may license this asset or the entire video library. Please contact your sales representative for cost-effective license pricing. Enterprise licensing also available.
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Download License $5.00 (Minimum 100 employees)

We will contact you for license agreement details and any applicable set-up fees.

USB Drive $595.00

Secure USB must be seated in computer in order to run. Content can't be copied or downloaded. Purchase price allows access to content for one year. Discounted renewal available. Discussion/workshop materials (when applicable) will be delivered via email.

Training Files (3)

Customer Service Is ...
Video with graphics and music
Full Video03:03 minEnglishDemo
Customer Service Is ...
Discussion Guide
Workshop Material 6 pagesEnglishDemo
Customer Service Is ...
As Produced Script
Workshop Material 2 pagesEnglishDemo

Additional Information

This short program helps your entire organization recognize the importance of the customer. We all have the power to create exceptional service... if we make the customer our priority.

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