Customer Service Is...™

Simple Customer Service Concepts That Work

What is customer service... really? What does it look like? Why is it important? This thought-provoking, powerful short video uses impactful imagery, video and music to encourage discussion on the importance of serving customers - inside or outside of your organization.

Learning Path & Details

Competencies

  • Building Customer Loyalty
  • Developing High-Performing Work Habits

Buying Options

Library License

You may license this resource or the entire video library. Please contact your sales representative for cost-effective license pricing. Enterprise licensing also available.
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Streaming License

You may license this resource as a streaming video. Please contact your sales representative for cost-effective license pricing. Enterprise licensing also available.
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USB Key (3-Year License) $1,595.00

Secure USB must be seated in computer in order to run. Content can't be copied or downloaded. License fee allows access to content for three years. Associated discussion/workshop materials will be delivered digitally.
USB Keys: 

Also Available as: eLearning - TrainingBriefs®

TrainingBriefs® Serving the Customer

TrainingBriefs® Serving the Customer

Good customer service is the lifeblood of any business. You can offer promotions and slash prices to bring in as many new customers as you want, but unless you can get some of those customers to come back, your business won't be profitable for long.

Training Files (3)

TitleTypeTime/PagesLanguage
Customer Service Is ...
Video with graphics and music
Smart-Start Video03:03 min EnglishDemo
Customer Service Is ...
Discussion Guide
Workshop Material6 pages EnglishDemo
Customer Service Is ...
As Produced Script
Workshop Material2 pages EnglishDemo

Additional Information

This short program helps your entire organization recognize the importance of the customer. We all have the power to create exceptional service... if we make the customer our priority.


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