Your Path to Success™ Serving Others

Exceptional Customer Service

These days, when most people pick up the phone, write an email or walk into an office or store, they pretty much expect the service they're going to get is indifferent or even just plain awful. Little things like… Thanking the customer and empathizing with their situation. Acknowledging their emotions, rather than ignoring them. And reassuring the customer that your goal is to help… Those are the kinds of things that make customers feel like you really care.

Buying Options

Library License

You may license this resource or the entire video library. Please contact your sales representative for cost-effective license pricing. Enterprise licensing also available.
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Streaming License

You may license this resource as a streaming video. Please contact your sales representative for cost-effective license pricing. Enterprise licensing also available.
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USB Key (3-Year License) $1,595.00

Secure USB must be seated in computer in order to run. Content can't be copied or downloaded. License fee allows access to content for three years. Associated discussion/workshop materials will be delivered digitally.
USB Keys: 

Training Files (3)

TitleTypeTime/PagesLanguage
Serving Others
Video with graphics and narrator
Video Vignette03:54 min EnglishDemo
Serving Others
Discussion Guide
Workshop Material60 pages EnglishDemo
Serving Others
As Produced Script
Workshop Material2 pages EnglishDemo

Additional Information

So, the next time you're feeling a little stressed; or a customer is doing their best to push all your buttons, don’t forget... it's all about how you respond. Remember… effectively serving others is vital for your path to success.


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