Complete Video Library

Anti-Social
Case Studies ID:645

Anti-Social

Category: Personal Performance
Topics: Professionalism, Effective Communication, Harassment Prevention

Manager Bully
Case Studies ID:643

Manager Bully

Categories: Ethics & Compliance, Leadership
Topics: Harassment Prevention, Effective Communication, Compliance

The Company Outing
Case Studies ID:642

The Company Outing

Category: Respectful Workplace
Topics: Inclusion & Belonging, Effective Communication, Harassment Prevention, Managing Others, Professionalism

The Honeymooners
Case Studies ID:639

The Honeymooners

Category: Leadership
Topics: Inclusion & Belonging, Effective Communication, Harassment Prevention, Professionalism

Consenting Adults
Case Studies ID:637

Consenting Adults

Category: Ethics & Compliance
Topics: Professionalism, Effective Communication, Compliance

What's the Harm?
Case Studies ID:636

What's the Harm?

Category: Ethics & Compliance
Topics: Ethics & Integrity, Effective Communication, Compliance

What's Best for the Company
Case Studies ID:635

What's Best for the Company

Category: Personal Performance
Topics: Professionalism, Effective Communication, Compliance, Inclusion & Belonging

I'm Fine...Really, I Am!
Case Studies ID:634

I'm Fine...Really, I Am!

Category: Leadership
Topics: Managing Others, Effective Communication, Compliance, Inclusion & Belonging

Weighty Issues
Case Studies ID:633

Weighty Issues

Category: Personal Performance
Topics: Professionalism, Effective Communication, Compliance, Inclusion & Belonging, Managing Others

Dysfunctional Teams
Case Studies ID:632

Dysfunctional Teams

Category: Leadership
Topics: Effective Communication, Dealing with Change, Managing Others, Professionalism, Teamwork

Awkward Moments
Case Studies ID:630

Awkward Moments

Category: Personal Performance
Topics: Professionalism, Effective Communication, Compliance, Effective Leadership

The Locker Room
Case Studies ID:629

The Locker Room

Category: Respectful Workplace
Topics: Inclusion & Belonging, Effective Communication, Managing Others, Professionalism

I Couldn't Help But Overhear
Case Studies ID:626

I Couldn't Help But Overhear

Category: Leadership
Topics: Managing Others, Effective Communication, Professionalism

Union Fliers
Case Studies ID:625

Union Fliers

Categories: Leadership, Personal Performance
Topics: Problem Resolution, Effective Communication, Professionalism

The High Performer
Case Studies ID:624

The High Performer

Category: Leadership
Topics: Managing Others, Coaching & Mentoring, Effective Communication, Professionalism

The Clockers
Case Studies ID:621

The Clockers

Category: Ethics & Compliance
Topics: Ethics & Integrity, Effective Communication, Compliance, Managing Others, Professionalism

Pay Day Loan
Case Studies ID:620

Pay Day Loan

Category: Ethics & Compliance
Topics: Ethics & Integrity, Effective Communication, Effective Leadership, Professionalism

The Concerned Neighbor
Case Studies ID:619

The Concerned Neighbor

Category: Leadership
Topics: Ethics & Integrity, Effective Communication, Effective Leadership, Professionalism

The Blogger
Case Studies ID:618

The Blogger

Categories: Ethics & Compliance, Leadership
Topics: Effective Communication, Effective Leadership, Professionalism

Twitter Jitters
Case Studies ID:617

Twitter Jitters

Category: Leadership
Topics: Effective Leadership, Effective Communication, Professionalism

The Social Network
Case Studies ID:616

The Social Network

Category: Leadership
Topics: Effective Leadership, Effective Communication, Professionalism

The Wedding
Case Studies ID:615

The Wedding

Category: Respectful Workplace
Topics: Inclusion & Belonging, Effective Communication, Effective Leadership, Professionalism

The ADA and Disability Discrimination
Case Studies ID:459

The ADA and Disability Discrimination

Category: Ethics & Compliance
Topics: Managing Others, Effective Communication, Compliance, Harassment Prevention, Inclusion & Belonging, Professionalism

The ADA & Attendance
Case Studies ID:458

The ADA & Attendance

Category: Ethics & Compliance
Topics: Managing Others, Effective Communication, Compliance, Harassment Prevention, Inclusion & Belonging, Professionalism

Start Out Right
Activities ID:3111

Start Out Right

Category: Personal Performance
Topics: Training Support, Training Activities & Ideas

Share the Vision
Activities ID:3110

Share the Vision

Category: Personal Performance
Topics: Training Support, Training Activities & Ideas

Reflection (On Personal Perceptions)
Activities ID:3109

Reflection (On Personal Perceptions)

Category: Personal Performance
Topics: Training Support, Training Activities & Ideas

Be the Best!
Activities ID:3108

Be the Best!

Category: Personal Performance
Topics: Training Support, Training Activities & Ideas

Case Study: The Lurker (For Managers)
Case Studies ID:663

Case Study: The Lurker (For Managers)

Category: Ethics & Compliance
Topics: Harassment Prevention, Effective Communication, Inclusion & Belonging, Managing Others, Professionalism

Grief
Case Studies ID:653

Grief

Category: Leadership
Topics: Managing Others, Effective Communication, Inclusion & Belonging, Professionalism

Old Yeller
Case Studies ID:631

Old Yeller

Category: Ethics & Compliance
Topics: Harassment Prevention, Effective Communication, Compliance, Managing Others, Professionalism

Scent-sitive Subjects
Case Studies ID:627

Scent-sitive Subjects

Category: Personal Performance
Topics: Effective Communication, Harassment Prevention, Inclusion & Belonging, Professionalism

Teamwork
Case Studies ID:622

Teamwork

Categories: Leadership, Personal Performance
Topics: Professionalism, Effective Communication, Ethics & Integrity, Motivation

Looking Back
Activities ID:555

Looking Back

Category: Personal Performance
Topics: Training Support, Discussion Trigger, Training Activities & Ideas

I Feel...
Activities ID:552

I Feel...

Category: Personal Performance
Topics: Effective Communication, Assessment, Conflict Resolution

How Are We Doing?
Activities ID:551

How Are We Doing?

Categories: Leadership, Personal Performance
Topics: Assessing Performance, Assessment, Discussion Trigger

Executive Overview
Activities ID:548

Executive Overview

Categories: Leadership, Personal Performance
Topics: Effective Leadership, Cultural Competency, Discussion Trigger

Paths to Success
Activities ID:547

Paths to Success

Categories: Leadership, Personal Performance
Topics: Motivation, Assessment, Discussion Trigger, Teamwork

Whale Done! Lapel Pins (10 pack)
Tools & Take Aways ID:534

Whale Done! Lapel Pins (10 pack)

Category: Leadership
Topics: Effective Leadership, Effective Communication, Professionalism, Sales & Selling

Would You Like Any Dessert?
Case Studies ID:468

Would You Like Any Dessert?

Category: Leadership
Topics: Effective Leadership, Effective Communication, Professionalism

Setting Boundaries
Case Studies ID:467

Setting Boundaries

Category: Leadership
Topics: Effective Leadership, Effective Communication, Professionalism

Recruiting a New Member
Case Studies ID:466

Recruiting a New Member

Categories: Leadership, Personal Performance
Topics: Effective Leadership, Effective Communication, Professionalism

Playing for Keeps
Activities ID:465

Playing for Keeps

Category: Personal Performance
Topics: Teamwork, Discussion Trigger, Energizer or Team Builder, Training Activities & Ideas

Let's Party!
Activities ID:464

Let's Party!

Categories: Leadership, Personal Performance
Topics: Training Support, Cultural Competency, Discussion Trigger, Energizer or Team Builder

Improving Patient Care
Case Studies ID:463

Improving Patient Care

Categories: Leadership, Personal Performance
Topics: Effective Leadership, Effective Communication, Professionalism

Generations Word Search
Activities ID:462

Generations Word Search

Category: Respectful Workplace
Topics: Inclusion & Belonging, Generational Dynamics

The Extraordinary Leader - You Can Make An Extraordinary Difference
Video Summary ID:87

The Extraordinary Leader - You Can Make An Extraordinary Difference

Category: Leadership
Topics: Effective Leadership, Dealing with Change, Effective Communication, Motivation, Professionalism

The Extraordinary Leader - Program Introduction
Video Introduction ID:80

The Extraordinary Leader - Program Introduction

Category: Leadership
Topics: Effective Leadership, Dealing with Change, Effective Communication, Managing Others, Motivation, Professionalism

M.E.E.T. on Common Ground - Program Closing/M.E.E.T. Model Review
Video Summary ID:236

M.E.E.T. on Common Ground - Program Closing/M.E.E.T. Model Review

Category: Respectful Workplace
Topics: Inclusion & Belonging, Effective Communication, Effective Leadership, Harassment Prevention, Professionalism

M.E.E.T. on Common Ground - Program Opening/M.E.E.T. Model Explained
Video Introduction ID:229

M.E.E.T. on Common Ground - Program Opening/M.E.E.T. Model Explained

Category: Respectful Workplace
Topics: Inclusion & Belonging, Effective Communication, Effective Leadership, Harassment Prevention, Professionalism

We Need to M.E.E.T. - Program Introduction
Video Introduction ID:373

We Need to M.E.E.T. - Program Introduction

Category: Respectful Workplace
Topics: Inclusion & Belonging, Effective Communication, Managing Others, Professionalism

M.E.E.T. Zero Tolerance - Program Opening/Introduction
Video Introduction ID:238

M.E.E.T. Zero Tolerance - Program Opening/Introduction

Category: Respectful Workplace
Topics: Inclusion & Belonging, Effective Leadership, Professionalism

I Can A.C.E. That Problem
Video Summary ID:23

I Can A.C.E. That Problem

Category: Personal Performance
Topics: Effective Communication, Dealing with Change, Effective Leadership, Sales & Selling

Coaching Is Being Specific
Video Vignettes ID:69

Coaching Is Being Specific

Category: Leadership
Topics: Coaching & Mentoring, Effective Communication, Professionalism

Whale Done! in Action - Program Introduction/Whale Done! Philosophy
Video Introduction ID:386

Whale Done! in Action - Program Introduction/Whale Done! Philosophy

Category: Leadership
Topics: Effective Leadership, Effective Communication, Professionalism, Sales & Selling

Whale Done! - Program Summary (Building Relationships)
Video Summary ID:384

Whale Done! - Program Summary (Building Relationships)

Category: Leadership
Topics: Effective Leadership, Effective Communication, Professionalism, Sales & Selling

Whale Done! - Program Introduction with Ken Blanchard
Video Introduction ID:380

Whale Done! - Program Introduction with Ken Blanchard

Category: Leadership
Topics: Effective Leadership, Effective Communication, Professionalism, Sales & Selling

Be S.A.F.E. (Not Sorry) - Program Conclusion
Video Summary ID:55

Be S.A.F.E. (Not Sorry) - Program Conclusion

Category: Ethics & Compliance
Topics: Compliance, Effective Communication, Harassment Prevention, Professionalism

Be S.A.F.E. (Not Sorry) - Program Opening
Video Introduction ID:49

Be S.A.F.E. (Not Sorry) - Program Opening

Category: Ethics & Compliance
Topics: Compliance, Effective Communication, Harassment Prevention, Professionalism

Legal Briefs™ Workplace Privacy - Program Introduction
Video Introduction ID:196

Legal Briefs™ Workplace Privacy - Program Introduction

Categories: Ethics & Compliance, Leadership
Topics: Managing Others, Compliance, Professionalism

Everybody Wins - Program Conclusion/Review Three-Steps/"Making Sure Everybody Wins"
Video Summary ID:78

Everybody Wins - Program Conclusion/Review Three-Steps/"Making Sure Everybody Wins"

Category: Personal Performance
Topics: Effective Communication, Professionalism

Everybody Wins - Program Introduction
Video Introduction ID:74

Everybody Wins - Program Introduction

Category: Personal Performance
Topics: Effective Communication, Dealing with Change, Inclusion & Belonging, Managing Others, Professionalism

Get the Whole Picture™ - Introduction
Video Introduction ID:437

Get the Whole Picture™ - Introduction

Category: Leadership
Topics: Interviewing, Hiring & Recruiting, Effective Leadership, Professionalism

The "Whatever" Coworker (from Bad Apples™)
Video Vignettes ID:46

The "Whatever" Coworker (from Bad Apples™)

Categories: Leadership, Personal Performance
Topics: Effective Communication, Dealing with Change, Effective Leadership, Professionalism, Teamwork

The Customer Who Got Up on the Wrong Side of the Bed (from Bad Apples™)
Video Vignettes ID:43

The Customer Who Got Up on the Wrong Side of the Bed (from Bad Apples™)

Category: Personal Performance
Topics: Effective Communication, Dealing with Change, Customer Service, Professionalism

The Boss Who Knows it All, And Then Some (from Bad Apples™)
Video Vignettes ID:42

The Boss Who Knows it All, And Then Some (from Bad Apples™)

Category: Personal Performance
Topics: Effective Communication, Dealing with Change, Professionalism, Teamwork

Harassment & Responsibilities of Supervisors/Managers
Video Vignettes ID:282

Harassment & Responsibilities of Supervisors/Managers

Category: Ethics & Compliance
Topics: Harassment Prevention, Effective Communication, Compliance, Managing Others, Professionalism

Documenting Discipline™ (Original Version)
Trainer Resource ID:3370

Documenting Discipline™ (Original Version)

Category: Leadership
Topics: Managing Others, Ethics & Integrity, Problem Resolution

Sexual Harassment: It Can Happen Here (Program Summary)
Video Summary ID:283

Sexual Harassment: It Can Happen Here (Program Summary)

Category: Ethics & Compliance
Topics: Harassment Prevention, Effective Communication, Compliance, Professionalism

Sexual Harassment: It Can Happen Here - Program Opening
Video Introduction ID:275

Sexual Harassment: It Can Happen Here - Program Opening

Category: Ethics & Compliance
Topics: Harassment Prevention, Effective Communication, Compliance, Professionalism

Team Spark: Proverb - If You Don't Communicate, You'll Get Burned
Activities ID:1602

Team Spark: Proverb - If You Don't Communicate, You'll Get Burned

Category: Personal Performance
Topics: Effective Communication, Discussion Trigger, Teamwork

The Courage to Coach: A Common Sense Approach to Confronting Tough Employee Performance Situations™
Trainer Resource ID:72

The Courage to Coach: A Common Sense Approach to Confronting Tough Employee Performance Situations™

Category: Leadership
Topics: Effective Leadership, Effective Communication

Beyond Sexual Harassment™ Harassment and Discrimination (Vignettes Only)
Trainer Resource ID:3335

Beyond Sexual Harassment™ Harassment and Discrimination (Vignettes Only)

Category: Ethics & Compliance
Topics: Harassment Prevention, Discrimination Prevention

Beyond Sexual Harassment™ Harassment and Discrimination (Manager Version)
Trainer Resource ID:3334

Beyond Sexual Harassment™ Harassment and Discrimination (Manager Version)

Category: Ethics & Compliance
Topics: Harassment Prevention, Discrimination Prevention

Everything You Always Wanted to Know About Management
Trainer Resource ID:3369

Everything You Always Wanted to Know About Management

Category: Leadership
Topics: Managing Others, Dealing with Change, Effective Leadership

More Than a Gut Feeling (Service & Hospitality)
Trainer Resource ID:3363

More Than a Gut Feeling (Service & Hospitality)

Category: Leadership
Topics: Interviewing, Hiring & Recruiting, Effective Leadership

Relationship Strategies: Part 2 - Adapt
Trainer Resource ID:3353

Relationship Strategies: Part 2 - Adapt

Category: Personal Performance
Topics: Effective Communication, Teamwork

Relationship Strategies: Part 1 - Understand and Identify
Trainer Resource ID:3352

Relationship Strategies: Part 1 - Understand and Identify

Category: Leadership
Topics: Effective Communication, Teamwork

More Than a Gut Feeling™: Situations for Discussion
Trainer Resource ID:3351

More Than a Gut Feeling™: Situations for Discussion

Category: Leadership
Topics: Interviewing, Hiring & Recruiting, Effective Leadership

More Than a Gut Feeling:  Hiring Excellent Salespeople
Trainer Resource ID:3350

More Than a Gut Feeling: Hiring Excellent Salespeople

Category: Leadership
Topics: Interviewing, Hiring & Recruiting, Effective Leadership

Everything You Always Wanted to Know About Supervision
Trainer Resource ID:3348

Everything You Always Wanted to Know About Supervision

Category: Leadership
Topics: Managing Others, Effective Leadership

Get Ready! How to Prepare for a Successful Job Search
Trainer Resource ID:3347

Get Ready! How to Prepare for a Successful Job Search

Category: Personal Performance
Topics: Personal Improvement, Effective Communication

Closing the Gap: Gender Communication Skills
Trainer Resource ID:3346

Closing the Gap: Gender Communication Skills

Category: Respectful Workplace
Topics: Inclusion & Belonging, Effective Communication

The Human Touch Performance Appraisal II
Trainer Resource ID:3344

The Human Touch Performance Appraisal II

Categories: Leadership, Personal Performance
Topics: Assessing Performance, Effective Communication, Effective Leadership

The Consultant - JITI - Conflict Management Issues
Trainer Resource ID:3343

The Consultant - JITI - Conflict Management Issues

Categories: Leadership, Personal Performance
Topics: Effective Leadership, Conflict Resolution

The Consultant - JITI - Performance Issues
Trainer Resource ID:3342

The Consultant - JITI - Performance Issues

Categories: Leadership, Personal Performance
Topics: Effective Leadership, Problem Resolution

Solving Conflict (For Managers, Supervisors & Team Leaders)
Trainer Resource ID:3341

Solving Conflict (For Managers, Supervisors & Team Leaders)

Category: Leadership
Topics: Conflict Resolution, Effective Communication, Effective Leadership

Can You Help Me? II
Trainer Resource ID:3336

Can You Help Me? II

Category: Personal Performance
Topic: Customer Service

Generations Crossword Puzzle
Activities ID:461

Generations Crossword Puzzle

Category: Respectful Workplace
Topics: Inclusion & Belonging, Generational Dynamics

Equal Employment
Video Vignettes ID:132

Equal Employment

Categories: Ethics & Compliance, Leadership
Topics: Managing Others, Effective Communication, Compliance, Harassment Prevention, Inclusion & Belonging, Professionalism

SMART-START™ Change: Responding Better Together
Meeting Openers ID:489

SMART-START™ Change: Responding Better Together

Categories: Leadership, Personal Performance
Topics: Dealing with Change, Effective Communication, Effective Leadership, Motivation, Professionalism

SMART-START™ Retaliation: The Retaliation-Free Workplace
Meeting Openers ID:478

SMART-START™ Retaliation: The Retaliation-Free Workplace

Category: Ethics & Compliance
Topics: Retaliation, Compliance, Ethics & Integrity, Harassment Prevention, Managing Others

Service from the Heart
Meeting Openers ID:506

Service from the Heart

Category: Personal Performance
Topics: Customer Service, Dealing with Change, Motivation, Professionalism

SMART-START™ Interviewing: Hire the Right Person
Meeting Openers ID:492

SMART-START™ Interviewing: Hire the Right Person

Category: Leadership
Topics: Interviewing, Hiring & Recruiting, Dealing with Change

SMART-START™ Employment Law: The Manager and The Law
Meeting Openers ID:484

SMART-START™ Employment Law: The Manager and The Law

Categories: Ethics & Compliance, Leadership
Topics: Compliance, Ethics & Integrity, Harassment Prevention, Managing Others

SMART-START™ Sales Truths
Meeting Openers ID:499

SMART-START™ Sales Truths

Category: Personal Performance
Topics: Sales & Selling, Effective Communication, Professionalism

SMART-START™ Integrity: The Way We Do Business
Meeting Openers ID:483

SMART-START™ Integrity: The Way We Do Business

Category: Ethics & Compliance
Topics: Ethics & Integrity, Compliance, Discussion Trigger, Effective Leadership, Managing Others, Professionalism

SMART-START™ Generations: Bridging the Gap
Meeting Openers ID:486

SMART-START™ Generations: Bridging the Gap

Category: Respectful Workplace
Topics: Inclusion & Belonging, Effective Communication, Effective Leadership, Generational Dynamics, Managing Others

SMART-START™ New Supervisor: So, Now You're the Boss
Meeting Openers ID:495

SMART-START™ New Supervisor: So, Now You're the Boss

Category: Leadership
Topics: Effective Leadership, Dealing with Change, Effective Communication

SMART-START™ Presentations: What IS a Presentation?
Meeting Openers ID:497

SMART-START™ Presentations: What IS a Presentation?

Category: Personal Performance
Topics: Effective Communication, Effective Leadership, Managing Others, Motivation, Professionalism