The Bottom Line (from Confronting Workplace Conflict™ for Managers)

Conflict Resolution

The most effective way to deal with conflict is to...Take a get your composure. Identify a Positive Response… to move things forward in a positive way and break that typical fight, flight or freeze response. Manage Your you don’t overreact or take it personally. Remaining calm is good for you and for those you work with. Finally, envision a successful outcome. This is beneficial to you, those you work with and your organization.

Learning Paths & Details


  • Creating a Collaborative Environment
  • Developing Core Leadership Skills
  • Managing for Peak Performance

Training Files (1)

The Bottom Line
Video with graphics and narrator
Video Summary00:55 min EnglishDemo

Additional Information

There’s no doubt that dealing with conflict is challenging but may not always be easy.  But, it’s important to learn how-to-deal with “conflict” in a healthy and positive way.

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