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TrainingBriefs® The Tough Conversation
TrainingBriefs® Course ID: 2140

TrainingBriefs® The Tough Conversation

Peer-to-Peer Difficult Conversation

When differences get in the way of peer-to-peer relationships at work, everyone loses. The challenge is that we sometimes expect people to see things the same way we do. And when they don't, we get frustrated, we get angry, or we just get fed up and walk away.

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TrainingBriefs® The Tough Conversation
eLearning Course

TrainingBriefs® The Tough Conversation

eLearning File

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Additional Information

Let's face it, to get anything thing done, we've got to be able to work through our differences in a positive way that supports productivity and teamwork.

More From the Series: M.E.E.T.: Breaking New Ground. Respect and Inclusion in the Workplace™

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Category & Details

Also Available as

Why Don't They Just Speak English?
Video Vignettes
Why Don't They Just Speak English?

Topics

Competencies

  • Creating a Collaborative Environment
  • Developing High-Performing Work Habits

Learning Objectives

  • Recognize and respond difficult moments.
  • Summon the courage to tackle the conflict head-on with a positive conversation.
  • Use the M.E.E.T. model to communicate effectively.

Interactivity

  • Audible Narration
  • Integrated Video
  • Interactions and Activities
  • Post-Assessment

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