Video Vignettes ID: 374

It Was in the Paper

Appropriate Expression of Opinion

Off-hand comments about a newspaper or blog article, TV show or even current events can disrupt work and impact working relationships. But let's face it, there's no way we can keep people from talking about these things.


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Additional Information

Tension, anger and frustration can get in the way of productivity and customer service. The key is to handle these types of situations so that your team/staff can continue with respectful, productive, working relationships. 


More From the Series: We Need to M.E.E.T.: Managing for Respect in the Workplace™

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Competencies

  • Diversity
  • Fostering Workplace Inclusion & Belonging

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