Got Performance?® Co-Workers Are Your Customers, Too!
LearningBytes® Course ID: 1557

Got Performance?® Co-Workers Are Your Customers, Too!

Internal Customer Service

Most of us work with coworkers each and every day. We depend on our coworkers to get things done, and they depend on us. The same is true when it comes to working across departments; every person we deal with – whether it is face-to-face, over the phone, or via email – is a person who helps get things done for our organization. In this sense, our coworkers are our customers, too – our internal customers. By the end of this course, you will be able to identify ways to positively impact and support internal customers.

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Co-Workers Are Customers, Too!
eLearning Course

Co-Workers Are Customers, Too!

eLearning File
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eLearning - Sollah Hosted $16.95 (Minimum 100 learners)

The course will be uploaded to TRAININGFLOW™. Course pricing is based on the total number of learners for the chosen license period (1-3 years). There are volume as well as multi-year discounts available.

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eLearning - Client Hosted $14.00 (Minimum 100 learners)

The course will be packaged for use in YOUR OWN LMS. Course pricing is based on the total number of learners for the chosen license period (1-3 years). There are volume as well as multi-year discounts available.

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Additional Information

When it comes to customer service during the workday, it’s best to remember that we are ALL responsible for customer service. Our internal customers – members of our department or other departments – are just as important as our external customers.

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Video Vignettes
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Topics

Competencies

  • Creating Customer Loyalty
  • Developing Critical Work Skills
  • Developing High-Performing Work Habits

Interactivity

  • Audible Narration
  • Branching
  • Integrated Video
  • Interactions and Activities
  • Post-Assessment

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