Video Vignettes ID: 2900

Sales Made Simple™ Our department made a mistake...

Sales Q&A with Skip Normand

A salesperson asks our sales expert a common problem (especially for new sales people): "Our service department made the mistake of giving this new purchasing manager the excuse he needs to go out for bid. The department fixed the mistake quickly and correctly, but it made no difference with the purchasing manager. How do I stabilize this account?"

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Additional Information

This Q&A situation is part of the Sales Made Simple™ series. Twenty sales questions are asked by beginner, intermediate and advances sales professionals - all are answered by leading sales trainer, Skip Normand. Each question and answer provides easy-to-use details, tips and tricks for increasing sales.

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Competencies

  • Developing High-Performing Work Habits
  • Sales Training

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