Video Vignettes ID: 2909

Sales Made Simple™ What's really driving their decision?

Sales Q&A with Skip Normand

A salesperson asks our sales expert a common problem (especially for new sales people): "I’m about to lose a customer who says they’re going with another company because of price. I’m sure price isn’t the main issue. So if I can find out what’s really driving this decision, I may be able to save this account. I don’t quite know the best way to do this. What do you think I should do?"

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Additional Information

This Q&A situation is part of the Sales Made Simple™ series. Twenty sales questions are asked by beginner, intermediate and advances sales professionals - all are answered by leading sales trainer, Skip Normand. Each question and answer provides easy-to-use details, tips and tricks for increasing sales.

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Competencies

  • Developing High-Performing Work Habits
  • Sales Training

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