Video Vignettes ID: 2468

Managing Silence (Behavior-Based Interviewing)

Effective & Legal Interviewing/Hiring

Being uncomfortable with silence during an interview may be the most common problem interviewers face, and most will just change the subject and move on. But look at it this way. When candidates are silent, it usually means they're thinking. That silence is your friend, your tool. If you change the subject and move on, you may be shutting down a revealing answer. So respect silence.

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Managing Silence2 min
Video Vignette

Managing Silence

Video with graphics and narrator
CC HD 720

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Additional Information

Silence is a key skill needed for interviewing. Allowing for silence might be uncomfortable, but it allows the candidate to collect their thoughts and help the interviewing process.

More From the Series: ACTIONS Speak!™ Behavior-Based Interviewing

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Competencies

  • Interviewing for Capability and Cultural Fit
  • Leading and Managing for Peak Performance

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