Video Vignettes ID: 2439

Managing Essentials™ Race Discrimination

Managing Peak Performance

An employee comes to you and feels that they have been the target of racial discrimination. What do you do? This video scenario provides the just-in-time information and tools needed to help a manager address the situation while maintaining a respectful workplace.

Additional Information

Ask the employee why they feel discriminated against. Don’t react with denials or arguments. Listen and accept what the person says as the way they feel. You may need a day or two to get the facts and talk to others - including legal counsel or Human Resources. Be open to the possibility of unconscious bias or the appearance of discrimination.

More From the Series: Managing Essentials™

Related Programs & Training Ideas

Category & Details

Competencies

  • Developing Core Leadership Skills
  • Leading and Managing for Peak Performance

Learning Objectives

  • Understand how to respectfully work through an employee's claim of racial discrimination.
  • Visualize (by example) how to address common management issues in today's workplace.

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